Workshop starting Wednesday the 7th May 2025
Xytal’s Practice Manager Development Programme will provide you with the essential management and leadership skills required to effectively run your practice with increased confidence and productivity.
Who is it for?
The Practice Manager Development Programme is tailored specifically for both new and established practice managers, enriching your management and leadership abilities while fostering effective communication, leadership, and team success, significantly contributing to practice growth through practice manager training.
What does it achieve?
The programme empowers practice managers with essential skills and tools in three key areas – Practice, People, and Productivity, transforming your management and leadership.
The Practice
Accounting and financial management for practice profitability and cost control.
The People
Appraisal, recruitment, performance management, and conflict resolution for a high-performing practice.
Productivity
Practical methods to implement change effectively. Time management and facilitation skills for work-life balance and improved teamwork.
The Programme Structure and Cost
The Practice Manager Development Programme has been split into six comprehensive modules and will be run over six VIRTUAL sessions.
Cost per person: £1,200
Module | Details | Date |
MODULE ONE: Personal Productivity | Improvement in work efficiency, reduction in time spent on workload, lower stress, and a work/life balance. Pain Points addressed: Inefficient resource utilisation, Systemic operational inefficiencies, lack of emotional resilience, Poor workload management and burnout. | Wednesday, 7th May 2025 |
MODULE TWO: Productive Meetings | Explore the challenges that can impact the productivity of meetings, including differing viewpoints, staying on schedule, managing both quiet and vocal participants, and the problem of too many meetings. Pain Points addressed: Ineffective communication channels, Systemic operational inefficiencies, Siloed systems, Lack of clarity in roles and responsibilities, Resistance to change. | Wednesday, 21st May 2025 |
MODULE THREE: Recruitment | Understand your current selection process and manage the process clearly and concisely from start to finish. Develop and understand the importance of good questioning, listening and interview techniques. Pain Points addressed: Poor staff retention, Lack of clarity in roles and responsibilities, Inefficient resource utilisation, Complex management structures. | Wednesday, 4th June 2025 |
MODULE FOUR: General Practice Finance | Understand how money flows in Primary Care. Develop your skills, knowledge, and understanding to identify income and expenditure, read and understand payment sheets and accounts, control costs and maximise income. Pain Points addressed: Lack of understanding of income streams, struggles to manage budgets and control costs, Financial inefficiencies impacting overall practice sustainability. | Wednesday, 18th June 2025 |
MODULE FIVE: Conflict Resolution | Understand your role and how to develop the skills needed to effectively manage conflict in the workplace. Pain Points addressed: Avoidance of difficult conversations leading to unresolved issues, Low staff morale due to unresolved workplace conflicts, Difficulty addressing performance-related concerns, Lack of confidence in handling sensitive situations. | Wednesday, 2nd July 2025 |
MODULE SIX: Appraisal Skills | Explore how the appraisal and performance management process operates at your practice. Develop the skills necessary for strong performance and productive conversations, enabling team members to embrace feedback. Pain Points addressed: Lack of strong leadership skills at all levels, Low staff motivation, Lack of clarity in roles and responsibilities. | Wednesday, 16th July 2025 |
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