Healthcare Leadership and Transformation Consultants

We are a change management consultancy that develops leadership capability and supports the implementation of strategic change through co designed programmes, behavioural science, continuous improvement and facilitation.

Clinically led, Xytal have partnered with over 1,300 primary and secondary care organisations across the UK. We take a integrated approach to transformation, bringing together leadership development, process improvement, digital innovation and system interface improvement to create sustainable change across neighbourhood teams and the wider system.

Xytal has been supporting improvement across healthcare since 2003.

What we do Why Xytal

Since 2003, we’ve successfully helped 100s of PCNs and ICSs to become more efficient, effective and productive.

+0

Xytal have worked with over 1300 practices across the whole of England supporting the Primary and Community Transformation and Improvement programme.

These figures are based on per practice, per week, and include data from May 2023 to March 2024.

+0hrs

Average Clinical Time Saved

+0hrs

Average Admin Time Saved

+0%

Reduction in call wait times

+0%

Reduction in abandoned calls

We support healthcare teams to become more efficient, productive and successful.

It has been great to have Lee drive and support us in the move to modern general practice.

London GP

The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.

London GP

The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.

Leicestershire Practice Manager

We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.

Leicestershire Practice Manager

I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.

Lincolnshire Administrator

As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.

Lincolnshire Administrator

It really feels like everything has been simplified and will be much easier for us to complete workflow now.

Wells Administrator

This work has been like undoing a roadblock which has been stopping us from getting things done.

Gloucestershire Reception Manager

It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.

Gloucestershire Practice Manager

As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.

Gloucestershire Office Manager

These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.

Gloucestershire Office Manager

Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.

Cambridgeshire

Really good communication and clear information. explained in great detail.

London

Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.

Dewsbury

A great facilitator and very knowledgeable with a great understanding of primary care pressures.

Bristol

Really helpful session – we made proper progress and have been able to move forward with a tangible plan.

Devon

Very positive conversations during this session which led to some immediate actions being set and executed well.

Devon

Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.

Liverpool

The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.

Camberley

It has been great to have Lee drive and support us in the move to modern general practice.

London GP

The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.

London GP

The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.

Leicestershire Practice Manager

We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.

Leicestershire Practice Manager

I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.

Lincolnshire Administrator

As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.

Lincolnshire Administrator

It really feels like everything has been simplified and will be much easier for us to complete workflow now.

Wells Administrator

This work has been like undoing a roadblock which has been stopping us from getting things done.

Gloucestershire Reception Manager

It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.

Gloucestershire Practice Manager

As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.

Gloucestershire Office Manager

These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.

Gloucestershire Office Manager

Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.

Cambridgeshire

Really good communication and clear information. explained in great detail.

London

Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.

Dewsbury

A great facilitator and very knowledgeable with a great understanding of primary care pressures.

Bristol

Really helpful session – we made proper progress and have been able to move forward with a tangible plan.

Devon

Very positive conversations during this session which led to some immediate actions being set and executed well.

Devon

Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.

Liverpool

The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.

Camberley

Our highly qualified professionals offering bespoke, practical advice and a wealth of experience.

Our teams are rigorously selected and developed for their technical skills and their alignment with our culture. Healthcare delivery is a uniquely demanding workplace and every team we deploy carries deep knowledge and experience of that environment to help you achieve your success.

Meet our team

Our latest healthcare news & insights

See all news & insights

News

29 June 2026

By Jason Roberts

Improving the relationship between Primary and Secondary Care: We Don’t Need to Wait

Case Study

23 June 2026

By Xytal Insights Team

A leadership development Case Study from the Senior and Aspiring Leaders Programme

Insights

8 June 2026

By Jason Roberts

Why Sustainable Improvement Cannot Be Imported

Case Study

8 June 2026

By Xytal Insights Team

Co-creating purpose and priorities across the East Midlands Radiotherapy Network

Case Study

21 May 2026

By Xytal Insights Team

Healthcare Leadership and Transformation Consultants

We are a change management consultancy that develops leadership capability and supports the implementation of strategic change through co designed programmes, behavioural science, continuous improvement and facilitation.

Since 2003, we’ve successfully helped 100s of PCNs and ICSs to become more efficient, effective and productive.

+0

We support healthcare teams to become more efficient, productive and successful.

Primary and Secondary Care Interface

Integrated Neighbourhood Teams

Leadership Programmes

Supporting Digital Transformation

Practice Support

It has been great to have Lee drive and support us in the move to modern general practice.

The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.

The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.

We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.

I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.

As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.

It really feels like everything has been simplified and will be much easier for us to complete workflow now.

This work has been like undoing a roadblock which has been stopping us from getting things done.

It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.

As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.

These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.

Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.

Really good communication and clear information. explained in great detail.

Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.

A great facilitator and very knowledgeable with a great understanding of primary care pressures.

Really helpful session – we made proper progress and have been able to move forward with a tangible plan.

Very positive conversations during this session which led to some immediate actions being set and executed well.

Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.

The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.

It has been great to have Lee drive and support us in the move to modern general practice.

The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.

The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.

We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.

I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.

As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.

It really feels like everything has been simplified and will be much easier for us to complete workflow now.

This work has been like undoing a roadblock which has been stopping us from getting things done.

It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.

As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.

These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.

Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.

Really good communication and clear information. explained in great detail.

Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.

A great facilitator and very knowledgeable with a great understanding of primary care pressures.

Really helpful session – we made proper progress and have been able to move forward with a tangible plan.

Very positive conversations during this session which led to some immediate actions being set and executed well.

Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.

The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.

Our highly qualified professionals offering bespoke, practical advice and a wealth of experience.

Our latest healthcare news & insights

Improving the relationship between Primary and Secondary Care: We Don’t Need to Wait

A leadership development Case Study from the Senior and Aspiring Leaders Programme

Why Sustainable Improvement Cannot Be Imported

Co-creating purpose and priorities across the East Midlands Radiotherapy Network

Helping patients access the right care while reducing avoidable demand