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Cookie Policy

Background

This Website www.xytal.com (“Our Site”) Uses Cookies and similar technologies in order to distinguish you from other Users. By Using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you Use it.

Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the Accept button on Our Cookie popup. If you do not agree to Our Cookie Policy, please stop Using Our Site immediately.

Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

“Cookie”

means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you Use certain features of Our Site;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR;

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the “Data Protection Legislation”); and

“We/Us/Our”

means Xytal Health Management Ltd, a limited company registered in England under company number 04946997 , whose registered office is at The Vineyard Little Norton, Norton Sub Hamdon, Stoke-Sub-Hamdon, Somerset, TA14 6TE.


Information About Us

Our Site is owned and operated by Xytal Health Management Ltd a limited company registered in England under company number 04946997, whose registered office is at The Vineyard, Little Norton, Norton Sub Hamdon, Stoke-Sub-Hamdon, Somerset, TA14 6TE.

The Company’s responsible staff members for ensuring data protection compliance are Xytal Back Office staff members (as identified via the Xytal Staff Organisation Chart) and can be contacted by email at dataprotection@xytal.com, by telephone on 0113 834 5015 or by post at Xytal Health Management, The Vineyard Little Norton, Norton Sub Hamdon, Stoke-Sub-Hamdon, Somerset, TA14 6TE.

How Does Our Site Use Cookies?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are Used only by Us. We Use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

Third party Cookies are not Used on Our Site. For more details, please refer to section 4 below.

All Cookies Used by and on Our Site are Used in accordance with current Cookie Law. We may Use some or all of the following types of Cookie:

Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics Cookies

It is important for Us to understand how you Use Our Site, for example, how efficiently you are able to navigate around it, and what features you Use. Analytics Cookies enable Us to gather this information, helping Us to improve Our Site and your experience of it.

Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have Used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps Us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.

Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be Used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Cookies on Our Site are not permanent and will expire as indicated in the table below.

For more details of the personal data that We collect and Use, the measures We have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy

For more specific details of the Cookies that We Use, please refer to the table below.

What Cookies Does Our Site Use?

The following first party Cookies may be placed on your computer or device:

Name of Cookie Purpose Type Duratiopn/Expiry Strictly Necessary
cb-enabled This cookie shows a cookie alert notice on the Website. It is Used to record when the User has dismissed the notice to prevent it re-appearing on return visits. 1 year Yes
exp_csrf_token CSRF stands for Cross Site Request Forgery. This cookie is a security enhancement for Expression Engine. Immediately before any forms are sent on the site, this cookie is set. Expression Engine then verifies that the cookie in the browser was the one that it set, therefore confirming the submission from the site is genuine. 1 hour Yes
exp_last_activity Contains the date of your last activity on the site. 1 year Yes
exp_last_visit This is only relevant to registered Users and contains data relating to the dates of your visits to the site. 1 year Yes
exp_tracker Keeps track of the last 5 pages you visited on the site and allows Us to redirect you to the page you Were on before sending Us an email through a contact form Session (until the browser is closed) Yes
PHPSESSID To provide function across pages. Session (until the browser is closed) Yes


Xytal Health Management Ltd does not Use third party cookies.

Our Site Uses analytics services provided by Google Analytics and HubSpot. Website analytics refers to a set of tools Used to collect and analyse anonymous Usage information, enabling Us to better understand how Our Site is Used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to Use these Cookies, however whilst Our Use of them does not pose any risk to your privacy or your safe Use of Our Site, it does enable Us to continually improve Our Site, making it a better and more Useful experience for you.

The analytics service(s) Used by Our Site Use(s) the following analytics Cookies:

Name of Cookie Purpose & Type Provider Duration/Expiry Strictly Necessary
_ga This cookie name is associated with Google Analytics according to documentation it is to count and track page views. Google Analytics 2 years No
_gat This cookie name is associated with Google Analytics, according to documentation it is to filter requests from bots. It expires after 1 minute. Google Analytics 1 minute No
_gid This cookie name is associated with Google Analytics according to documentation it is to count and track page views. Google Analytics 1 day No
_hssc This cookie name is associated with HubSpot according to documentation it has unknown functionality. HubSpot 30 minutes No
_hssrc This cookie name is associated with HubSpot according to documentation it has unknown functionality HubSpot Session (until the browser is closed) No
_hstc This cookie name is associated with HubSpot according to documentation it is to store time of visit. HubSpot 13 months No
_hubspotutk This cookie name is associated with HubSpot according to documentation it is to store and track a visitors identity. HubSpot 13 months No


Consent and Control

Before Cookies are placed on your computer or device, you will be shown a popup requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; However certain features of Our Site may not function fully or as intended.

In addition, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

Google Chrome: https://support.google.com/chrome/ansWer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-Us/kb/278835

Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific
instructions at this time, but Microsoft support will be able to assist)

Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-Website-preferences

Android: https://support.google.com/chrome/ansWer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

Changes to this Cookie Policy

We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first Use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Further Information

If you would like to know more about how We Use Cookies, please contact Us at info@xytal.com

For more information about privacy, data protection and our terms and conditions, please visit the following:

Privacy Policy

Terms and Conditions


This policy has been approved & authorised by:

Name: Richard More

Position: Chief Executive

Date: 20.07.2021

Review Date: 20.07.2022

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