Our highly qualified professionals offering bespoke, practical advice and a wealth of experience.
Our teams are rigorously selected and developed for their technical skills and their alignment with our culture. Healthcare delivery is a uniquely demanding workplace and every team we deploy carries deep knowledge and experience of that environment to help you achieve your success.
Meet a selection of our team
Elizabeth Dunn
Independent Consultant
Elizabeth is a Lead Consultant at Xytal, specialising in supporting large-scale national transformation programmes. With a proven track record in designing, delivering, and leading high-impact initiatives, Elizabeth leverages her expertise in improvement methodologies, design thinking, and psychotherapeutic approaches to drive meaningful change for individuals, teams, and organisations.
Drawing on extensive experience across industries and healthcare, Elizabeth integrates a unique blend of skills to tackle complex challenges. Her diverse qualifications, including certifications in therapy, MBTI, Programme and Project Management, Lean Six Sigma, and Design Thinking, enable her to create tailored solutions that deliver measurable outcomes.
Elizabeth’s work is characterised by her strategic insight and her commitment to fostering growth and resilience. As a trusted Xytal consultant, she partners with teams to create sustainable transformations that enhance performance, engagement, and overall success.
Daniel Vincent
Independent Consultant
Daniel is an experienced leader in general practice, bringing over a decade of expertise as a Practice Manager and Partner to his role. With a deep understanding of the challenges and complexities faced by primary care teams, Daniel combines real-world practicality with an inspiring vision for positive change.
Daniel’s passion for quality improvement ignited during his time on the General Practice Improvement Leaders Programme, where he built a strong foundation in engaging teams to create meaningful, measurable change. His facilitation style is collaborative and empowering, ensuring that all voices are heard and solutions are owned by those who implement them. Through proven methodologies like the Model for Improvement, Daniel helps teams not only identify challenges but also build sustainable systems that drive long-term success.
A particular strength Daniel possesses is his ability to bridge the gap between operational challenges and strategic goals. His lived experience managing a busy practice allows him to connect with teams on a practical level, while his facilitation expertise ensures that the journey toward improvement is clear and actionable.
Daniel’s training and experience have been further strengthened through Xytal’s comprehensive training, support, and network of expert colleagues. This has enhanced his ability to deliver impactful, innovative solutions tailored to the needs of primary care teams.
Dr. Sarah Coope
Independent Consultant
Sarah is a highly experienced consultant with a background as a qualified doctor, specializing in clinical coaching, facilitation, and mediation within healthcare. With over 20 years as a GP and extensive experience in developing and delivering training in communication and professional skills, she has worked alongside major healthcare organizations, including Health Education England and Medical Defence, to create impactful learning experiences aimed at improving clinician wellbeing, reducing risk, and enhancing patient satisfaction. As an accredited mediator, appraiser, and mentor, Sarah supports healthcare professionals in identifying core challenges and developing effective solutions in a psychologically safe environment. Her leadership experience spans local CCG and PCN roles, as well as national positions, including RCOG Interim Director of Education and NHS Resolution Head of Case Advice.
At Xytal, Sarah brings her expertise to programme development and delivery, ensuring tailored support for clinicians and healthcare leaders.
Gregory Parry
Independent Consultant
Greg is a dedicated Xytal Consultant and Performance Psychologist with extensive expertise in multiple fields. Currently contributing his insights to both the Medical School and the Wales Centre for Behaviour Change at Bangor University, Greg’s work with the NHS is multifaceted. His areas of impact include leadership development, change management, strategy implementation, fostering high-performing teams, and enhancing coaching skills. Beyond academia, Greg plays a pivotal role in a High-Performance consultancy, where he has been instrumental in delivering key programmes such as the General Practice Improvement Programme the Accelerate Programme, and leading the Organisational Leader Development Programme. He is also a Fellow of the Higher Education Academy.
Vanessa Zahran
Independent Consultant
Vanessa, a former GP Practice Manager turned Quality Improvement Consultant at Xytal, brings extensive experience and dedication to her role since 2019. She currently spearheads the NHS GP Improvement Programme and actively contributes to the execution of Xytal’s initiatives. Vanessa also holds the pivotal role of Digital and Transformation Lead for a Primary Care Network (PCN). Beyond her core responsibilities, she offers invaluable Locum support to General Practice Leadership teams. Vanessa is deeply passionate about supporting GP Reception/Admin teams and facilitating practice improvements, showcasing her commitment to advancing healthcare delivery.
Hannah Price
Independent Consultant
Hannah is an established healthcare leader within Primary Care with over 25 years of experience within the NHS, specialising in primary care management and transformation. As a Management Consultant at Xytal, Hannah has been hugely successful in guiding practices in implementing quality improvement techniques and tools to enhance efficiency and productivity. With a proactive and positive approach, Hannah leads initiatives aimed at enhancing operational efficiency and patient care through digital innovation. Her exceptional communication skills and innate ability to engage stakeholders at all levels have earned her recognition, including accolades from NHS England for her NHS England Time for Care Team – Outstanding Case Study – Care Navigation.
Hannah’s leadership and dedication continue to drive positive change and innovation within healthcare delivery, making her an invaluable asset to the Xytal team.
Meryl Parker
Independent Consultant
Meryl is an experienced Project Manager/Consultant with a proven track record in the hospital & healthcare industry. With a background as a Nurse and a Nurse Manager, Meryl brings a wealth of firsthand experience to her role at Xytal. Her expertise extends beyond clinical practice to encompass Hospital Sales, Management, Account Management, Healthcare, and Clinical Research. Meryl is a skilled programme and project management professional, with particular proficiency in change management within Primary Care settings. With her diverse skill set and dedication, Meryl is committed to driving positive transformations in healthcare delivery.
Dr. Julia Sutton-McGough
Independent Consultant
Julia brings extensive experience in strategy development, project management, and performance improvement across pharmaceuticals, charities, and the NHS. With over 25 years of expertise, she excels in leading programmes, facilitating workshops, and coaching organisations to success. Starting in the pharmaceutical industry, she transitioned to strategic leadership roles, including as an executive board member at Sue Ryder. Since 2010, Julia has run her consultancy, specialising in training and organisational development for primary care networks and systems, covering areas like workforce and leadership development. With a background in pharmacology and neuropharmacology, Julia brings a unique blend of academia and practical leadership expertise to her role at Xytal, dedicated to driving positive change and delivering exceptional results.
Andy King
Independent Consultant
With over 30 years of diverse healthcare experience, Andy has built a distinguished career that began with a successful tenure in the Army and progressed to a prominent role in General Practice. His impactful journey includes serving as a Managing Partner, Primary Care Network Manager, and Director of a GP Federation, where he has left a lasting mark on patient care and healthcare delivery.
In his current role as a Facilitator for Xytal’s General Practice Improvement Programme, Andy provides guidance and support to enhance the effectiveness and efficiency of general practice services. His dedication to driving positive change within the NHS is also evident in his coaching and mentoring work with Practice Managers and leaders across the Yorkshire region. Additionally, he delivers training to Primary Care staff in various roles, all of which underscore his commitment to improving healthcare outcomes.
Andy’s approach is rooted in fostering collaboration, supporting innovation, and ensuring sustainable improvements in patient care.
Yvonne Vigar
Independent Consultant
Yvonne brings over 8 years of experience as an Executive & Leadership Coach, specialising in healthcare transformation across Somerset and the South West. As a valuable consultant at Xytal, Yvonne offers a wealth of expertise in identifying and addressing organisational challenges within healthcare systems. With her background in coaching and leadership development, Yvonne excels in guiding healthcare leaders and teams to navigate complex issues, optimise systems, and enhance performance. Through her unique blend of skills in coaching, training, and management consulting, Yvonne is dedicated to supporting Xytal’s mission of advancing healthcare delivery and improving patient outcomes.
Sophie Dunwell
Independent Consultant
Sophie brings over 20 years of expertise in guiding healthcare teams through transformative change and achieving sustainable improvements. Trained as a quality improvement expert, and one of the first in the NHS to be trained as an advanced practitioner in the improvement methodology ‘Six Sigma, she has extensive experience operating at both national and local levels, helping numerous general practices nationwide. Sophie’s role as a facilitator in our programmes showcases her ability to support new partners in general practice effectively. Furthermore, her dedication to driving improvement extends to providing invaluable support in a variety of settings including general practice, hospitals and care homes, demonstrating her commitment to advancing healthcare delivery as a consultant at Xytal.
Holly Perfect-Porter
Independent Consultant
Holly is an established healthcare professional with a proven track record of driving strategic initiatives and facilitating transformational change within healthcare organisations. As a Chartered Manager and experienced project manager, she brings a wealth of expertise to her role at Xytal. With a background in healthcare management and consulting, Holly specialises in developing and implementing innovative strategies to optimise healthcare delivery, improve patient outcomes, and enhance organisational performance. Her skills encompass strategic planning, process improvement, and change management, enabling her to effectively guide clients through complex challenges. Passionate about driving positive change in healthcare, Holly is dedicated to helping Xytal’s clients achieve their goals and succeed in an ever-evolving healthcare landscape.
Joanne Appleton
Independent Consultant
Joanne is driven by her passion for empowering others to achieve their visions and goals, fostering partnerships across teams and organisations. As an accredited executive coach, she brings a wealth of experience to her role at Xytal. With extensive experience in organisational development, project management, business change, and partnership development across the NHS, education sector, and charitable organisations, Joanne excels as a skilled facilitator, adept in both small group and larger settings, with expertise in quality improvement and coaching. She is dedicated to leveraging her multifaceted skill set to drive strategic partnerships, organisational growth, and positive change within healthcare environments.
Heather Allmond
Independent Consultant
Heather practices as a midwife and brings a wealth of clinical and leadership expertise to Xytal. Working in maternity leadership roles over the past 8 years she continues to work clinically on labour ward. Heather is passionate about improving care, services and experiences for patients and their families. Over the years this has fostered a keen interest in quality improvement, leading to additional roles and wider experience.
Heather has visited Kenya as part of Xytal’s charitable work. She is also a Trustee for the Iolanthe Midwifery Trust. Liking to be busy Heather also moonlights as a Clinical Advisor for the Health Ombudsman; providing peer reviews for the British Journal of Midwifery, and teaching as an Associate Lecturer at her local university.
Heather’s role at Xytal allows her to channel her passion for quality improvement and support of teams through the delivery of innovative healthcare solutions, helping to drive impactful changes within maternity and general healthcare settings.
It has been great to have Lee drive and support us in the move to modern general practice.
London GP
The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.
London GP
The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.
Leicestershire Practice Manager
We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.
Leicestershire Practice Manager
I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.
Lincolnshire Administrator
As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.
Lincolnshire Administrator
It really feels like everything has been simplified and will be much easier for us to complete workflow now.
Wells Administrator
This work has been like undoing a roadblock which has been stopping us from getting things done.
Gloucestershire Reception Manager
It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.
Gloucestershire Practice Manager
As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.
Gloucestershire Office Manager
These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.
Gloucestershire Office Manager
Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.
Cambridgeshire
Really good communication and clear information. explained in great detail.
London
Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.
Dewsbury
A great facilitator and very knowledgeable with a great understanding of primary care pressures.
Bristol
Really helpful session – we made proper progress and have been able to move forward with a tangible plan.
Devon
Very positive conversations during this session which led to some immediate actions being set and executed well.
Devon
Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.
Liverpool
The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.
Camberley
It has been great to have Lee drive and support us in the move to modern general practice.
London GP
The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.
London GP
The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.
Leicestershire Practice Manager
We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.
Leicestershire Practice Manager
I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.
Lincolnshire Administrator
As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.
Lincolnshire Administrator
It really feels like everything has been simplified and will be much easier for us to complete workflow now.
Wells Administrator
This work has been like undoing a roadblock which has been stopping us from getting things done.
Gloucestershire Reception Manager
It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.
Gloucestershire Practice Manager
As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.
Gloucestershire Office Manager
These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.
Gloucestershire Office Manager
Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.
Cambridgeshire
Really good communication and clear information. explained in great detail.
London
Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.
Dewsbury
A great facilitator and very knowledgeable with a great understanding of primary care pressures.
Bristol
Really helpful session – we made proper progress and have been able to move forward with a tangible plan.
Devon
Very positive conversations during this session which led to some immediate actions being set and executed well.
Devon
Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.
Liverpool
The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.
Camberley