What Xytal Does
Xytal is a trusted partner to healthcare organisations across the UK. Since 2003, we have worked with over 1,200 teams to improve leadership, quality, safety, and effectiveness across the NHS and beyond.
We deliver tailored consultancy, coaching, training, and process improvement support to enable healthcare teams to thrive in a demanding, ever-changing environment.
Our Core Services
LEADERSHIP DEVELOPMENT
We create bespoke leadership development programmes for individual leaders and leadership teams within healthcare.
- Tailored to the specific challenges of NHS and healthcare environments
- Builds knowledge, skills, and confidence for effective leadership
- Supports both emerging and experienced leaders
- Includes diagnostics, workshops, and action planning
- Delivered through in-person, virtual, or hybrid formats
EXECUTIVE AND LEADERSHIP COACHING
We provide accredited, confidential coaching to healthcare professionals in leadership roles.
- Focused on self-awareness, decision-making, communication, and resilience
- Delivered by experienced, accredited coaches
- One-to-one or team-based coaching
- Enables reflection, clarity, and growth in high-pressure roles
- Drives behaviour change and improved outcomes
HEALTHCARE PROCESS IMPROVEMENT
We support healthcare teams to redesign and improve processes for safer, more efficient care delivery.
- Diagnostic reviews to identify root causes of inefficiency or error
- Lean methodology and QI tools applied to real-world challenges
- Frontline staff engagement in solution design
- Focus on reducing waste, improving flow, and boosting productivity
- Enables sustainable, continuous improvement
NATIONAL NHS PROGRAMMES (GPIP)
We are an accredited Delivery Partner for NHS England’s Primary and Community Transformation and Improvement Team.
- Deliver General Practice Improvement Programmes (GPIP) across England
- Weekly coaching sessions and workshops for GP practices
- Focus on access, demand management, capacity, and team working
- Support for implementation, monitoring, and scaling of improvements
- Proven track record of increasing appointment capacity and reducing backlogs
Our Approach
- Collaborative: We work alongside clients, never “at” them.
- Evidence-based: Grounded in proven methodologies and real-world data.
- People-centred: Focused on the wellbeing, engagement, and development of staff.
- Sustainable: We build skills and confidence so improvements last.
- Measurable: We help teams define and achieve meaningful results.
Our Team
- Consultants with deep expertise in healthcare operations, leadership, and quality improvement
- Accredited coaches with clinical and executive backgrounds
- Experienced facilitators trained in NHS systems and culture
- Specialists in primary care, acute care, community services, and commissioning
We bring credibility, compassion, and practical experience to every engagement.
Our Values
- INTEGRITY – We act with honesty, accountability, and transparency.
- KNOWLEDGE – We bring expertise and a commitment to continual learning.
- COMPASSION – We care deeply about the people and systems we support.
- ASPIRATION – We help clients achieve ambitious, positive change.
- IMPACT – We drive measurable results that improve lives and systems.
Our Clients
We work with:
- NHS organisations including ICSs, PCNs, GP practices, Trusts, and ICBs
- Health and care leaders at all levels
- Clinical and non-clinical teams
- National bodies and local systems
- Organisations looking for sustainable transformation and cultural improvement
Why Xytal?
- Over 20 years of experience in healthcare consultancy
- B-Corp certified: committed to social and environmental impact
- Proven success across hundreds of transformation programmes
- Recognised partner to NHS England
- A trusted, purpose-driven team that delivers
To learn more about how we can help you lead more confidently, improve processes, and create lasting impact, please get in touch at www.xytal.com/contact
