Developing collaborative leadership and shared approaches that enable change across organisational boundaries.
NHS Improvement and Transformation Partner
We support healthcare teams to become more efficient, productive and successful.
Integrated Neighbourhood Teams
Supporting leaders and teams to work differently, learn together and implement system wide change.
Leadership Programmes
Developing leaders who can navigate complexity, influence across boundaries and lead strategic change.
Supporting Digital Transformation
Building confidence and capability to adopt and sustain digital change.
Practice Support
Providing tailored support to help practices improve access, manage demand and develop the capability needed to implement and sustain change.
Trusted by healthcare organisations across the UK
+86
Net Promoter Score
Based on independent feedback collected since introducing Net Promoter Score across our leadership and improvement programmes.
⭐⭐⭐⭐⭐
“A good blend of theory and practice, bringing ideas together in a practical way.”
It has been great to have Lee drive and support us in the move to modern general practice.
London GP
The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.
London GP
The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.
Leicestershire Practice Manager
We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.
Leicestershire Practice Manager
I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.
Lincolnshire Administrator
As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.
Lincolnshire Administrator
It really feels like everything has been simplified and will be much easier for us to complete workflow now.
Wells Administrator
This work has been like undoing a roadblock which has been stopping us from getting things done.
Gloucestershire Reception Manager
It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.
Gloucestershire Practice Manager
As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.
Gloucestershire Office Manager
These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.
Gloucestershire Office Manager
Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.
Cambridgeshire
Really good communication and clear information. explained in great detail.
London
Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.
Dewsbury
A great facilitator and very knowledgeable with a great understanding of primary care pressures.
Bristol
Really helpful session – we made proper progress and have been able to move forward with a tangible plan.
Devon
Very positive conversations during this session which led to some immediate actions being set and executed well.
Devon
Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.
Liverpool
The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.
Camberley
It has been great to have Lee drive and support us in the move to modern general practice.
London GP
The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.
London GP
The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.
Leicestershire Practice Manager
We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.
Leicestershire Practice Manager
I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.
Lincolnshire Administrator
As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.
Lincolnshire Administrator
It really feels like everything has been simplified and will be much easier for us to complete workflow now.
Wells Administrator
This work has been like undoing a roadblock which has been stopping us from getting things done.
Gloucestershire Reception Manager
It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.
Gloucestershire Practice Manager
As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.
Gloucestershire Office Manager
These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.
Gloucestershire Office Manager
Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.
Cambridgeshire
Really good communication and clear information. explained in great detail.
London
Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.
Dewsbury
A great facilitator and very knowledgeable with a great understanding of primary care pressures.
Bristol
Really helpful session – we made proper progress and have been able to move forward with a tangible plan.
Devon
Very positive conversations during this session which led to some immediate actions being set and executed well.
Devon
Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.
Liverpool
The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.
Camberley
