Process Improvement
The General Practice Improvement Programme
The General Practice Improvement Programme (GPIP) is designed to assist practices in implementing modern general practice methods and realizing benefits swiftly. The programme aims to support practices and primary care networks in improving their operations and patient care. This program is available through NHS England.
Who is it for?
The program is tailored for general practices and primary care networks facing various challenges, including:
- Increasing demand for services
- Complexity of patient cases
- Limited capacity
- Workforce challenges
- Inefficient processes
- Inadequate access options
- Poor continuity of care
- Low patient experience scores
- High volume of complaints
- Staff burnout and workload management
How it works
The GPIP addresses the pain points by:
- Providing inclusive and straightforward online and telephone access to improve access channels.
- Implementing structured information gathering to gain a comprehensive understanding of patient needs.
- Prioritizing and allocating resources safely and equitably for better resource allocation.
- Leveraging additional expertise and resources from the multi-professional team to address patient needs more efficiently.
- Improving processes and reducing duplication to increase efficiency and reduce time and cost.
What does it achieve?
The programme aims to achieve several benefits, including:
- Higher patient satisfaction and reduced wait times for appointments through improved access channels.
- Tailored services and personalized care plans based on a better understanding of patient needs.
- Continuity of care for patients with complex needs and reduced risk of gaps or duplications in service provision.
- Time and cost savings, increased efficiency, and staff reallocation to value-added activities.
- Enhanced overall productivity and service quality.
Book your free consultation
We work with you to eliminate waste, reduce errors and optimise resources. Our teams enable you to improve patient care delivery and we equip you to continually innovate and improve in the future.