Empowering Teams to Deliver Integrated, Personalised Care

Multidisciplinary Teams – MDT’s

Helping Neighbourhood Teams work seamlessly across organisational boundaries to deliver joined-up, patient-centred care.

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Who we work with?

Whether your team is newly forming or aiming to evolve into a seamless care hub, Xytal supports local leaders, boards, operational leads, and multi-agency teams to build trusted, connected neighbourhood-level care.

What you can expect

Working with Xytal brings clarity, capability and culture change at neighbourhood level. You can expect:

Improved collaboration across sectors – supporting professionals from primary care, community services, social care, and the mental health sector to work as one team.
Clearer roles, responsibilities and pathways – so that care is joined-up, duplication is minimised, and time is spent where it matters.
Stronger relationships built on trust and shared purpose – enabling honest conversations, shared decision-making and collective accountability.
Empowered local leadership – where everyone, regardless of organisation or role, feels confident to lead change and influence outcomes.
A learning culture focused on continuous improvement – where teams are supported to reflect, adapt and grow together.

What does effective collaboration look like?

When neighbourhood teams reach their full potential, the result is visible, impactful, and sustainable:

One team ethos

Shared goals, shared accountability, shared wins

Clear roles and responsibilities

Everyone knows who does what, and why

Psychological safety

People feel confident to raise concerns, contribute ideas and challenge constructively

Efficient, integrated processes

Referrals flow smoothly, information is shared, and duplication is minimised

Person-centred thinking

Decisions start with the person, not the service

A culture of improvement

Curiosity, learning and reflection are embedded in daily practice

Challenges we help tackle together

We draw on proven improvement methodologies and facilitation techniques to help teams map workflows, uncover bottlenecks, co-design new processes, and embed sustainable change that works for your team.

Cultural issues

Lack of trust between groups and individuals causing division and restricting progress.

Process issues

Unclear or inefficient processes lead to frustration, duplication, and disengagement.

Communication issues

Confused responsibilities, unclear accountabilities, competing pressures combine as barriers to development.

Top tips for effective Multi-Agency MDTS in Neighbourhood teams

Xytal Advisor, Tom O’Sullivan explores how Multi-Disciplinary Teams (MDTs) can evolve within Integrated Neighbourhood Teams to deliver more effective, person-centred care. Tom outlines common challenges faced by MDTs, shares practical tips for improving joint working, and highlights the key skills needed for the future.

Let’s start a conversation

If you are looking to work more effectively together, strengthen relationships, or improve the way care is delivered across boundaries, we would welcome the opportunity to talk.

Together, we can explore what’s working, where the challenges lie, and how we might support your next steps.