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Primary Care Networks

Benefits

The new contract offers much, but little of it is easy. Xytal can offer guidance, help and support working closely with you and your teams to create a well-structured approach to Primary Care Networks, with a clear shared sense of aims and the optimal structure to support and increase this.

Why it works

A neutral consultant brings together the disparate constituencies to broker an agreement that works for every-one.

How it works

A series of group and one to one meetings to support:

  • Network building working together as new teams
  • Capacity planning to plan the right skill mix
  • Recruitment to deliver the correct skill mix
  • Care Navigation to utilise the new skill mix
  • Strategy Development deciding what the network will do
  • Negotiation skills agreeing what the network will do
  • Project planning – how the network will do it
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Clinical Correspondence Management

Benefits

Xytal will research and then facilitates clear agreements among the whole team to understand where correspondence should reach and how it can be dealt with most effectively. Diversion of up to 80% paperwork away from the clinicians.

Why it works

Facilitates clear agreement among the whole team what correspondence should reach what clinician. Facilitates discussion and management of risk.

How it works

Four sessions, two sessions off site, two at the practice that utilises process mapping and the model for improvement. This results in an implementation plan.

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Organisation Diagnostic

Benefits

A report giving a clear understanding of what changes are most likely to get the team where they want to be.

Why it works

A fresh set of analytical eyes take a structured approach, guided by their experience elsewhere.

How it works

  • Preparatory work - Review of accounts / Review partnership deed / Review other documentation including CQC
  • On site visit - 2 days of semi structured interviews
  • Feedback - Final day verbal initial feedback / Preparation written report within 7 days
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Care Navigation

Benefits

The correct caller to the correct place, sometimes it’s not doctors or nurses who can help the most. Freeing up clinical time for those that need it most. Increased morale as clinicians can concentrate on clinical work.

Why it works

It makes clear what is actually going on in your organisation, who is currently doing what and where improvements can be made. It equips front line admin staff with the skills and training to empathetically redirect callers to where they can get the most effective help.

How it works

  • For multi team purchases there is a group learning day so that all are aware of the structure of the programme.
  • Two Practice visits that guide data collection, interpretation and develop an implementation plan bespoke to the particular team.
  • One Practice visit training front line administrative staff.
  • Group Learning Day to share successes and smart tips.
  • View our Care Navigation Document
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Process Efficiency

Benefits

Time (and money) saved by avoiding waste. Reduces frustrations.

Why it works

Making visible what is currently invisible shows where all the time disappears to and brings together the experience of the whole team.

How it works

  • 2 Group Learning days covering - Structure of the course, how it works and the essentials of change management.
  • Choose 2 modules / 3 Practice visits per module.
  • Group Learning Day to share successes and smart tips.
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Pop-up Lectures

Benefits

Transfer of areas of skill, not knowledge. Introduction to the Xytal way of doing things.

Why it works

Focuses on a particular area of current challenge.

How it works

Half day taster seminars, subjects include:

  • The essentials of process change.
  • The essentials of financial communication.
  • Working with people who do not think like you.
  • It’s not what you do but the way that you do it.
  • What skills are needed to manage at scale?
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Working at scale

Benefits

Xytal will show you how to create a well-structured new team with a clear shared sense of aims and the optimal corporate structure to support and increase this.

Why it works

A neutral consultant brings together the disparate constituencies to broker an agreement that works for every-one.

How it works

A series of group and one to one meetings to develop strategy, governance, leadership and business planning

We can create a bespoke solution to help with any particular issue your organisation is facing