Healthcare Leadership and Transformation Consultants

Clinically led, Xytal have partnered with over 1,300 primary and secondary care organisations across the UK. We take a integrated approach to transformation, bringing together leadership development, process improvement, digital innovation and system interface improvement to create sustainable change across neighbourhood teams and the wider system.

Our Advisory Partners bring together clinical and operational expertise, combining frontline experience with credentials in improvement and behavioural science. They provide hands-on support to healthcare teams, ensuring every programme delivers measurable results and lasting change.

Xytal is proud to be an accredited Delivery Partner to NHS England’s Primary and Community Transformation and Improvement Team.

What we do Why Xytal

Since 2003, we’ve successfully helped 100s of PCNs and ICSs to become more efficient, effective and productive.

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Xytal have worked with over 1300 practices across the whole of England supporting the Primary and Community Transformation and Improvement programme.

These figures are based on per practice, per week, and include data from May 2023 to March 2024.

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Average Clinical Time Saved

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Average Admin Time Saved

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Reduction in call wait times

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Reduction in abandoned calls

We support healthcare teams to become more efficient, productive and successful.

Our highly qualified professionals offering bespoke, practical advice and a wealth of experience.

Our teams are rigorously selected and developed for their technical skills and their alignment with our culture. Healthcare delivery is a uniquely demanding workplace and every team we deploy carries deep knowledge and experience of that environment to help you achieve your success.

Meet our Consultants

It has been great to have Lee drive and support us in the move to modern general practice.

London GP

The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.

London GP

The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.

Leicestershire Practice Manager

We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.

Leicestershire Practice Manager

I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.

Lincolnshire Administrator

As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.

Lincolnshire Administrator

It really feels like everything has been simplified and will be much easier for us to complete workflow now.

Wells Administrator

This work has been like undoing a roadblock which has been stopping us from getting things done.

Gloucestershire Reception Manager

It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.

Gloucestershire Practice Manager

As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.

Gloucestershire Office Manager

These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.

Gloucestershire Office Manager

Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.

Cambridgeshire

Really good communication and clear information. explained in great detail.

London

Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.

Dewsbury

A great facilitator and very knowledgeable with a great understanding of primary care pressures.

Bristol

Really helpful session – we made proper progress and have been able to move forward with a tangible plan.

Devon

Very positive conversations during this session which led to some immediate actions being set and executed well.

Devon

Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.

Liverpool

The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.

Camberley

It has been great to have Lee drive and support us in the move to modern general practice.

London GP

The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.

London GP

The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.

Leicestershire Practice Manager

We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.

Leicestershire Practice Manager

I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.

Lincolnshire Administrator

As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.

Lincolnshire Administrator

It really feels like everything has been simplified and will be much easier for us to complete workflow now.

Wells Administrator

This work has been like undoing a roadblock which has been stopping us from getting things done.

Gloucestershire Reception Manager

It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.

Gloucestershire Practice Manager

As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.

Gloucestershire Office Manager

These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.

Gloucestershire Office Manager

Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.

Cambridgeshire

Really good communication and clear information. explained in great detail.

London

Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.

Dewsbury

A great facilitator and very knowledgeable with a great understanding of primary care pressures.

Bristol

Really helpful session – we made proper progress and have been able to move forward with a tangible plan.

Devon

Very positive conversations during this session which led to some immediate actions being set and executed well.

Devon

Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.

Liverpool

The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.

Camberley

Xytal is driven by purpose: to make people healthier and make the world a happier place.

Dr Richard More
Founder – Xytal

What makes Xytal different?

Our latest healthcare news & insights

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By Lee Eldridge

Healthcare Leadership and Transformation Consultants

Since 2003, we’ve successfully helped 100s of PCNs and ICSs to become more efficient, effective and productive.

+0

We support healthcare teams to become more efficient, productive and successful.

Primary and Secondary Care Interface

Integrated Neighbourhood Teams

Leadership Programmes

Supporting Digital Transformation

Practice Level Support (PLS)

Practice Improvement

Our highly qualified professionals offering bespoke, practical advice and a wealth of experience.

It has been great to have Lee drive and support us in the move to modern general practice.

The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.

The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.

We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.

I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.

As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.

It really feels like everything has been simplified and will be much easier for us to complete workflow now.

This work has been like undoing a roadblock which has been stopping us from getting things done.

It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.

As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.

These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.

Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.

Really good communication and clear information. explained in great detail.

Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.

A great facilitator and very knowledgeable with a great understanding of primary care pressures.

Really helpful session – we made proper progress and have been able to move forward with a tangible plan.

Very positive conversations during this session which led to some immediate actions being set and executed well.

Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.

The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.

It has been great to have Lee drive and support us in the move to modern general practice.

The programme has enabled us to create the momentum to make changes and improvements that would not of been possible.

The programme has helped us at looking at things in a different way …and question ourselves on why we do something the way we do.

We have looked at many processes that we do and how by utilising technology/staff that we already have available what time can be saved for clinicians, staff and patients if we implement change.

I didnt even notice that I had stopped moaning about the work until one of the administration team pointed it out to me. The work we have done on reducing the outstanding Medical Reviews has really had an impact on my day.

As my workload pressure has reduced, I think this programme has helped me to become more confident in managing the team and dealing with the ongoing curveballs.

It really feels like everything has been simplified and will be much easier for us to complete workflow now.

This work has been like undoing a roadblock which has been stopping us from getting things done.

It’s helped to provide a focus and clear direction through a facilitator, who uses extensive knowledge of NHS system changes to support the process.

As a practice we have always been very reactive, constantly firefighting, this programme has clearly highlighted to me the benefit of making the time to plan for the future to work smarter not harder.

These changes will save a huge amount of time with staff planning & recruitment, but most of all safety.

Superb support, guidance and insight from the Xytal facilitator. Looking forward to the next session.

Really good communication and clear information. explained in great detail.

Finding the sessions really useful to focus on things we can try and develop often they are thoughts we have had but not found the time to focus on them this is allowing us to develop a plan to tackle some of our issues.

A great facilitator and very knowledgeable with a great understanding of primary care pressures.

Really helpful session – we made proper progress and have been able to move forward with a tangible plan.

Very positive conversations during this session which led to some immediate actions being set and executed well.

Really intense but productive session. We collectively feel the practice will definitely reap the benefits of being part of the programme.

The session was very useful and interesting; to have an independent body, with a fresh pair of eyes, looking at the way things are done is refreshing and has highlighted issues the Practice can reflect on.

Xytal is driven by purpose: to make people healthier and make the world a happier place.

Our latest healthcare news & insights

News release: Shortlisted for the 2026 HSJ Awards

Reflecting on the NHS vision for a Neighbourhood Health Service

Building Successful Neighbourhood Teams: The Pyramid for Transformation

The Source of Power that Create Real Change

High-Performing Teams and the Future of Neighbourhoods