We help Practices with their resilience and ambitions by providing an independent and in depth analysis of their strengths, stresses and strains.
A GP Practice based in the South West of England requested support for an assessment to find out what was really underlying their problems and causing falling income, increasing workload, recruitment issues and increased stress.
The practice served a patient population of 7,500 and were under pressure in ways they have not had to deal with in the past. Some individuals were finding it increasingly challenging to continue to deliver the quality of patient care that they would like.
To gain this detailed level of understanding Xytal asks the Practice to send over key preparatory work such as accounts, lists of personnel, any complaints analysis and sickness record.
The visiting team, two or more senior consultants, review this material, observe the practice for 2 days and conduct a series of interviews.
The Xytal team observe the domains of:
The review is followed up within 2 working weeks by a written report. The report is presented in a manner that clearly identifies the underlying causes, making the crafting of a recovery plan straightforward.